Delivery Policy

GENERAL INFORMATION

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will get in contact with you to discuss your options. A Kingston Anchors representative will inform you of the waiting time for the product or you can choose to be reimbursed.

DELIVERY LOCATION

Items offered on our website are available for delivery to Canada and the US as well as most international addresses. A Kingston Anchors representative will contact you if there are any issues with your shipping address including discrepancies in shipping price. Shipping prices are based on shipping within Canada and the US

DELIVERY TIME

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business days mean Monday to Friday, except holidays.
Please note we do not ship on Saturday or Sunday.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

SHIPPING COSTS

Shipping costs are based on the weight and size of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page or by a Kingston Anchors representative within 5 business days.
Sales tax is charged according to the province or territory to which the item is shipped.

DAMAGED ITEMS IN TRANSPORT

If there is any damage to the packaging on delivery, contact us immediately at 613-549-2718 or email us at sales@kingstonanchors.com.

QUESTIONS

If you have any questions about the delivery and shipment or your order, please contact us at 613-549-2718 or email us at sales@kingstonanchors.com.